The City of Monrovia is pressing forward and making good progress in the transition to dial-a-ride vans to a closed ADA system, where riders will have to get pre-registered in order to access the vans. All ambulatory non-ADA customers also have the option of utilizing Lyft for their public transportation needs.
Based on current progress, starting in February, the City will be requiring that individuals be pre-registered with the city in order to use ADA vans. That pre-registration process requires that passengers provide proof of their ADA needs through simple certifications (doctor certification, DMV notice, or other proof of ADA need). The City plans on utilizing February as a transitional period, though, and no customer will be turned away from service during the month. However, on March 1, services will be mandating that advance certifications be obtained prior to dispatching ADA vans for passenger pick-up.